Developing performance-based training programs has been integral to our success with clients for over a decade. Gillespie Associates' professionals apply proven training models based on adult learning theories.

Our custom training design and development experiences include:

• Training needs analysis
• Media assessment
• E-learning assessment
• Instructional strategy development
• Curriculum design
• Program development
• Training implementation
• Evaluation design and implementation
• Curriculum maintenance

We have experience and expertise in many training content areas:

• Enterprise business solutions
• Sales
• Leadership and management
• New product launches
• End user application
• Change management
• Quality system and process improvement
• Customer service
• Employee orientations

Take a look at our case studies related to Custom Training Design and Development:

A comprehensive assessment and customized training curriculum allowed one client to standardize its training after merging multiple call centers.

A more traditional training solution allowed another client to build upon investments it had already made in existing documentation while moving to a self-study format.