Customer Retention
Customers are the lifeblood of every business. By empowering the Time Warner Cable call center team to more efficiently solve customer problems, we helped them significantly increase customer retention. 

Speed to Performance
Time is money, especially when it comes to bringing new employees up to speed. We streamlined Bausch + Lomb's  new sales rep onboarding process from 18 months to 11. 

Reducing Training Costs

Creating e-learning for a worldwide audience can be an expensive challenge. To help Ortho Clinical Diagnostics reduce development expenditure, our custom e-learning templates significantly reduced the cost of both development and translation. 

Making a Difference
Organizations work better when processes and goals are clear, but it's not always easy to get everyone on the same page. For Hillside Family of Services, we developed an award-winning curriculum for its proven Family Finding program that increased awareness and improved employee efficiency.