Training systems are often designed to shovel every possible bit of knowledge into a new employee’s head with the expectation that they’ll be able to apply that knowledge on the job. Does a new employee need to know everything on Day or Week 1? No. They don’t even need a fraction of that. And the knowledge they do need has to support their performance in the moment.
Read moreWhy Strategic Onboarding Just Makes Sense
As I sat across the table at the small diner with a good friend I was surprised to learn that he had just left the company he joined 9 months earlier. The obvious question was: “What went wrong?”
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